Difference between revisions of "Service Science (glossary)"
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| − | + | <blockquote>''The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer.'' (Katzan 2008, vii)</blockquote> | |
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| + | ===Sources=== | ||
| + | Katzan, H. 2008. ''Service Science''. Bloomington, IN, USA: iUniverse Books. | ||
===Discussion=== | ===Discussion=== | ||
| − | + | None. | |
[[Category:Glossary of Terms]] | [[Category:Glossary of Terms]] | ||
| − | + | <center>'''SEBoK v. 2.10, released 06 May 2024'''</center> | |
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Latest revision as of 22:44, 2 May 2024
The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer. (Katzan 2008, vii)
Sources
Katzan, H. 2008. Service Science. Bloomington, IN, USA: iUniverse Books.
Discussion
None.