Handbook of Service Science

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Maglio, P., C. Kieliszewski, and J. Spohrer. 2010. Handbook of Service Science,1st Edition. New York, NY, USA: Springer. ISBN-10: 9781441916273; ISBN-13: 978-1441916273.

Annotation

Service Systems Engineering

Annotation to be added for SEBoK 1.0.

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