Difference between revisions of "Guidance for General Managers"

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Now Maria is ready to focus on subjects of prime importance to her task. Here are those subjects, listed with the places in the SEBoK where they are discussed.
 
Now Maria is ready to focus on subjects of prime importance to her task. Here are those subjects, listed with the places in the SEBoK where they are discussed.
  
Discussed in [[Systems Engineering and Software Engineering]] in Part 6:
+
In [[Systems Engineering and Software Engineering]] in Part 6:
 
*the nature of software
 
*the nature of software
 
*differences between hardware and software architectures and practices
 
*differences between hardware and software architectures and practices
 
*key aspects of managing software teams
 
*key aspects of managing software teams
  
Discussed in the article [[Human Systems Integration]] in the [[Systems Engineering and Specialty Engineering]] knowledge area, also in Part 6:  
+
In the article [[Human Systems Integration]] in the [[Systems Engineering and Specialty Engineering]] knowledge area, also in Part 6:  
 
*the SE of user amenities.
 
*the SE of user amenities.
  
Discussed in the [[Next Generation Medical Infusion Pump Case Study]] in [[Systems Engineering Implementation Examples|Part 7]]:
+
In the [[Next Generation Medical Infusion Pump Case Study]] in [[Systems Engineering Implementation Examples|Part 7]]:
 
*the software aspects of safety practices, such as software fault tree analysis and failure modes and effects analysis,  
 
*the software aspects of safety practices, such as software fault tree analysis and failure modes and effects analysis,  
 
*overall approaches for concurrent engineering of the hardware, software, and human factors aspects of safety-critical equipment  
 
*overall approaches for concurrent engineering of the hardware, software, and human factors aspects of safety-critical equipment  
  
Discussed in the [[Medical Radiation Case Study]] in [[Systems Engineering Implementation Examples|Part 7]]:
+
In the [[Medical Radiation Case Study]] in [[Systems Engineering Implementation Examples|Part 7]]:
 
*hardware-software pitfalls to avoid in safety-critical equipment.  
 
*hardware-software pitfalls to avoid in safety-critical equipment.  
  

Revision as of 11:27, 28 August 2012

General managers include managers of system development projects, system acquisitions, product lines, systems of systems, and commercial and government organizations. The SEBoK can help them understand the boundaries and synergies among systems engineering (SE), systems development, project management, and life cycle support, and how these are likely to evolve with increasing use of evolutionary development, lean and agile methods, and increasing use of systems to provide purchased services vs. salable products. The SEBoK can also help them understand how to best balance their mix of hardware, software, human factors, domain, and specialty-area SEs, and how to evolve toward more cross-discipline SEs.

The Use of Topics

General Managers will find the following knowledge areas of the SEBoK to be relevant to their interests and needs.

Part 1 of the SEBoK provides General Managers with an understanding of the relations among SE, system development, and project management; of overall trends in the nature of systems interdependency, complexity, assurance levels, and pace of change; and of the evolving nature of integrated hardware-software- human systems. It also provides pointers to other parts of the SEBoK of interest to General Managers

Part 3 of the SEBoK provides General Managers with an understanding of evolving system life cycle models and their elements. It indicates which of these elements are SE-intensive, and provides overall guidance on the management of the SE activity.

Part 4 provides General Managers with an understanding of how the SE function varies by class of system (product, service, enterprise, and systems of systems) engineering). Part 5 provides them with specifics on SE governance and competence development. Part 6 provides them with specifics on how SE relates to software engineering, project management, industrial engineering, procurement and acquisition, and specialty engineering for such specialties as safety, security, maintainability, and usability. Part 7 provides them with relevant case studies and vignettes illustrating how the parts have been used in similar situations in successes to emulate and failures to avoid. Two General Manager vignettes are provided below as example use cases.

Vignette: Emerging Nation Satellite System

Tom Lee is the General Manager for Telecommunications of a large emerging nation whose leadership has given him the responsibility of creating a national satellite system for telecommunications and earth resources observation. His first need is to perform some SE functions to analyze alternative solutions and to perform cost-benefit tradeoff analyses. For this initial activity, he would like to use a combination of a proven satellite SE company and some of his brightest aerospace SEs, who can learn from the proven company and form the nucleus of the ultimate national satellite system in development and operation.

To ensure that he has a good understanding of the required SE capabilities and their application to the satellite system domain, he uses Part 1 of the SEBoK for an overview and pointers to the key sections of Parts 3 through 6 as discussed above. After getting a good general understanding of the life cycle, nature, scope, and management aspects of enterprise SE from these parts, he closely studies the successful satellite system case studies in Part 7 (Global Positioning System, MITI) for good ways to proceed and the unsuccessful satellite system case study in Part 7 (Hubble Space Telescope) for pitfalls to avoid. Thus prepared, he feels confident in going forward in formulating and executing his approach.

Vignette: Commercial Safety Equipment Company

Maria Moreno is General Manager at Safety First Equipment Company, specialists in hardware-intensive safety equipment. Maria’s background is in electromechanical systems. Safety First is highly successful, but beginning to lose market share to competitors who offer software-intensive capabilities and user amenities.

Maria is preparing an initiative to make Safety First into a leading software-intensive safety equipment provider. She decides to make the SEBoK her primary resource for gathering concepts and insights for the initiative. She begins by skimming through all of Parts 1 through 6, both to become familiar with the SEBoK itself and to start her thoughts about SE percolating.

Now Maria is ready to focus on subjects of prime importance to her task. Here are those subjects, listed with the places in the SEBoK where they are discussed.

In Systems Engineering and Software Engineering in Part 6:

  • the nature of software
  • differences between hardware and software architectures and practices
  • key aspects of managing software teams

In the article Human Systems Integration in the Systems Engineering and Specialty Engineering knowledge area, also in Part 6:

  • the SE of user amenities.

In the Next Generation Medical Infusion Pump Case Study in Part 7:

  • the software aspects of safety practices, such as software fault tree analysis and failure modes and effects analysis,
  • overall approaches for concurrent engineering of the hardware, software, and human factors aspects of safety-critical equipment

In the Medical Radiation Case Study in Part 7:

  • hardware-software pitfalls to avoid in safety-critical equipment.

Maria chose the last two items from among the case studies in Part 7 because, being safety-critical, they contain lessons directly applicable to her initiative at Safety First.

With this framework of concepts and practical information in place, Maria begins assembling a core team of Safety First SEs, complemented by external experts in software and human factors engineering. Maria wants the team to begin by developing a shared vision. To that end, she asks them to read the portions of the SEBoK that she has found most valuable in assessing the challenges of transitioning Safety First into a leading software-intensive, user-friendly safety equipment provider.

Summary

The SEBoK provides insights and guidance concerning systems engineering principles and practices for General Managers in a variety of application domains and SE-related management challenge areas. These complement the general management guidance available in sources such as the PMBOK.

References

Works Cited

PMI. 2008. A Guide to the Project Management Body of Knowledge (PMBOK). 4th ed. Newtown Square, PA, USA: Project Management Institute (PMI).

Primary References

PMI. 2008. A Guide to the Project Management Body of Knowledge (PMBOK). 4th ed. Newtown Square, PA, USA: Project Management Institute (PMI).

Additional References

Abran, A., J. W. Moore, P. Bourque, R. Dupuis, and L. L. Tripp. 2004. SWEBOK: Guide to the Software Engineering Body of Knowledge, 2004 version. Los Alamitos, CA, USA and Tokyo, Japan: IEEE Computer Society Press.

Booher, H. 2003. Handbook of Human-Systems Integration. New York, NY, USA: John Wiley & Sons Inc. Pew, R. and A. Mavor. 2007. Human-System Integration in the System Development Process. Washington, DC, USA: The National Academies Press.


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