Difference between revisions of "Service Science"

Latest revision as of 23:09, 2 May 2024

Daskin, M.S. 2010. Service Science. New York, NY, USA: John Wiley & Sons. ISBN 978-0-470-52588-3.

Usage

This source is considered a primary reference for the following articles:

Annotation

This book presents the service industries with the quantitative skills necessary to model key decisions and performance metrics associated with services, such as, management of resources, distribution of goods and services to customers, and the analysis and design of queuing systems. The book provides a brief introduction to the service sector and presents the methodological background needed to analyze service systems. It also includes specialized software packages for location modeling, network optimization, and time-dependent queuing and illustrates how to solve a variety of problems associated with service industries.

SEBoK v. 2.10, released 06 May 2024

@@ Line 1: / Line 1: @@
-<blockquote>Complete Bibliographic Entry</blockquote>
+<blockquote>Daskin, M.S. 2010. ''Service Science''. New York, NY, USA: John Wiley & Sons. ISBN 978-0-470-52588-3.</blockquote>
-Please note:  bibliographic entries should follow Chicago Manual of Style (15th ed.).  Please see [http://www.bkcase.org/fileadmin/bkcase/files/Wiki_Files__for_linking_/BKCASE_Reference_Guidance.pdf BKCASE Reference Guidance] for formatting.
+==Usage==
+This source is considered a primary reference for the following articles:
+*[[History of Systems Science]]
+*[[Service Systems Engineering Stages]]
+*[[Properties of Services]]
 ==Annotation==
-A primary reference has been identified as the author team as a "key" reference, which is critically important to understanding a given topic. Each article will define a set of no more than 5-10 primary references. The general concept is that if a SEBoK user were to read the article on a topic and the Primary References, he or she would have a firm grasp on the principle concepts related to that article.
+This book presents the service industries with the quantitative skills necessary to model key decisions and performance metrics associated with services, such as, management of resources, distribution of goods and services to customers, and the analysis and design of queuing systems.  The book provides a brief introduction to the service sector and presents the methodological background needed to analyze service systems.  It also includes specialized software packages for location modeling, network optimization, and time-dependent queuing and illustrates how to solve a variety of problems associated with service industries.
-'''All primary reference pages will follow these guidelines:'''
+<center>'''SEBoK v. 2.10, released 06 May 2024'''</center>
-*Article title is the title of reference.  This may be the title of the book, article, etc.
-*First item listed will be the complete bibliographic reference.  Please see [http://www.bkcase.org/fileadmin/bkcase/files/Wiki_Files__for_linking_/BKCASE_Reference_Guidance.pdf BKCASE Reference Guidance] for descriptions and examples of complete references.
-*All primary reference articles will contain a 1-2 paragraph annotation with a description and explanation of value for the related topic(s).
-'''Authors submitting primary references are responsible for providing the bibliographic entry and annotation.'''  If multiple authors use the same primary reference, ''each'' author must explain the value proposition to a user for that resource in terms of his/her own topics.  In this instance, there will be a heading for each article.
-EXAMPLE:   If this is a primary reference for three articles, the below will be:
-===Article 1===
-Annotation for Article 1.
-===Article 2===
-Annotation for Article 2.
-===Article 3===
-Annotation for Article 3.
 [[Category:Primary Reference]]

Difference between revisions of "Service Science"

Latest revision as of 23:09, 2 May 2024

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Annotation

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