Difference between revisions of "ITIL Lifecycle Publication Suite Books"

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Revision as of 05:22, 19 September 2011

ITIL V3. 2007. ITIL Lifecycle Publication Suite Books. London, UK: The Stationery Office. ISBN: 978-0113310500.

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Value of Service Systems Engineering

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Service Systems Engineering Stages

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Properties of Services

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Scope of Service Systems Engineering

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