Quality Management
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Quality Management
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Contents
1
Overview
2
Definitions
3
Metrics
3.1
Quality attributes for products
3.2
Quality attributes for services
3.3
Quality attributes for enterprises
3.4
Quality attributes for software
4
Quality management strategies
4.1
Acceptance Sampling
4.2
Statistical Process Control
4.3
Design for Quality
4.4
Lean Six Sigma
5
Article Discussion
Overview
Definitions
Metrics
Quality attributes for products
Quality attributes for services
Quality attributes for enterprises
Quality attributes for software
Quality management strategies
Acceptance Sampling
Statistical Process Control
Design for Quality
Lean Six Sigma
Article Discussion
[Go to discussion page]
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Outline
Table of Contents
Part 1: SEBoK Introduction
Introduction to the SEBoK
Scope of the SEBoK
Structure of the SEBoK
Introduction to Systems Engineering
Systems Engineering Overview
Fundamentals for Digital Engineering
Economic Value of Systems Engineering
A Brief History of Systems Engineering
Systems Engineering: Historic and Future Challenges
Systems Engineering and Other Disciplines
Fundamentals for Future Systems Engineering
SEBoK Users and Uses
Guidance for Systems Engineering Novices
Guidance for Systems Engineers
Guidance for Engineers
Guidance for Systems Engineering Customers
Guidance for Educators and Researchers
Guidance for General Managers
Part 2: Foundations of Systems Engineering
Systems Engineering Fundamentals
Introduction to Systems Engineering Fundamentals
Systems Engineering Core Concepts
Systems Engineering Principles
Systems Engineering Heuristics
The Nature of Systems
Types of Systems
Cycles and the Cyclic Nature of Systems
Systems Science
History of Systems Science
Systems Approaches
Complexity
Emergence
Systems Thinking
What is Systems Thinking?
Concepts of Systems Thinking
Principles of Systems Thinking
Patterns of Systems Thinking
Representing Systems with Models
What is a Model?
Why Model?
Types of Models
System Modeling Concepts
Integrating Supporting Aspects into System Models
Modeling Standards
Systems Approach Applied to Engineered Systems
Overview of the Systems Approach
Engineered System Context
Identifying and Understanding Problems and Opportunities
Synthesizing Possible Solutions
Analysis and Selection between Alternative Solutions
Implementing and Proving a Solution
Deploying, Using, and Sustaining Systems to Solve Problems
Applying the Systems Approach
Part 3: SE and Management
Systems Engineering STEM Overview
Model-Based Systems Engineering (MBSE)
System Life Cycle Approaches
- Renamed article
Generic Life Cycle Model
Applying Life Cycle Processes
System Life Cycle Models
- Renamed article
System Life Cycle Process Drivers and Choices
- Renamed article
Vee Life Cycle Model
- Renamed article
Incremental Life Cycle Model
- Renamed article
Agile Systems Engineering
- Renamed article
Process Integration
Lean Engineering
Systems Engineering Management
Technical Planning
Assessment and Control
Decision Management
Requirements Management
- New article
Risk Management
Configuration Management
Information Management
Quality Management
Measurement
System Concept Definition
- Renamed article
Business or Mission Analysis
Stakeholder Needs Definition
- Renamed article
System Requirements Definition
- Renamed article
System Architecture Design Definition
- New article
Functional Architecture
Logical Architecture
Physical Architecture
System Detailed Design Definition
System Analysis
System Realization
System Implementation
System Integration
System Verification
System Transition
System Validation
System Operation
System Maintenance
- Updated Knowledge Area
Logistics
Service Life Management
Service Life Extension
Capability Updates, Upgrades, and Modernization
System Disposal and Retirement
Systems Engineering Standards
Relevant Standards
Alignment and Comparison of Systems Engineering Standards
Application of Systems Engineering Standards
Part 4: Applications of Systems Engineering
Product Systems Engineering
Product SE Background
Product as a System Fundamentals
Relate Business Activities
Product SE Key Aspects
Product SE Special Activities
Service Systems Engineering
Service Systems Background
Fundamentals of Services
Properties of Services
Scope of Service Systems Engineering
Value of Service Systems Engineering
Service Systems Engineering Stages
Enterprise Systems Engineering
Enterprise SE Background
The Enterprise as a System
Related Business Activities
Enterprise SE Key Concepts
Enterprise SE Process Activities
Enterprise Capability Management
Systems of Systems (SoS)
Architecting Approaches for Systems of Systems
Socio-Technical Features of Systems of Systems
Capability Engineering
Mission Engineering
Healthcare Systems Engineering
Overview of the Healthcare Sector
Systems Engineering in Healthcare Delivery
Systems Biology
Lean in Healthcare
Part 5: Enabling Systems Engineering
Enabling Businesses and Enterprises
SE Organizational Strategy
Determining Needed Capabilities
Organizing Business to Perform SE
Assessing SE Performance
Developing SE Capabilities
Culture
Enabling Teams
Team Capability
Team Dynamics
Diversity, Equity, and Inclusion
Technical Leadership in SE
Enabling Individuals
Roles and Competencies
Assessing Individuals
Developing Individuals
Ethical Behavior
Part 6: Related Disciplines
Systems Engineering and Environmental Engineering
Systems Engineering and Geospatial/Geodetic Engineering
Overview of Geospatial/Geodetic Engineering
Relationship between Systems Engineering and Geospatial/Geodetic Engineering
Further Insights into Geospatial/Geodetic Engineering
Systems Engineering and Industrial Engineering
Systems Engineering and Project Management
The Nature of Project Management
An Overview of the PMBOK® Guide
Relationships between Systems Engineering and Project Management
The Influence of Project Structure and Governance on Systems Engineering and Project Management Relationships
Procurement and Acquisition
Portfolio Management
Systems Engineering and Software Engineering
Software Engineering in the Systems Engineering Life Cycle
The Nature of Software
An Overview of the SWEBOK Guide
Key Points a Systems Engineer Needs to Know about Software Engineering
Software Engineering Features - Models, Methods, Tools, Standards, and Metrics
Systems Engineering and Mechanical Engineering
Systems Engineering and Enterprise IT
Systems Engineering and Quality Attributes
A Framework for Viewing Quality Attributes from the Lens of Loss
Human Systems Integration
Manufacturability and Producibility
System Adaptability
System Affordability
System Hardware Assurance
System Reliability, Availability, and Maintainability
System Resilience
System Resistance to Electromagnetic Interference
System Safety
System Security
Part 7: SE Implementation Examples
Matrix of Implementation Examples
Implementation Examples
Defense System Examples
Submarine Warfare Federated Tactical Systems
Virginia Class Submarine
Information System Examples
Complex Adaptive Taxi Service Scheduler
Successful Business Transformation
FBI Virtual Case File System
Management System Examples
Project Management for a Complex Adaptive Operating System
Medical System Examples
Next Generation Medical Infusion Pump
Medical Radiation
Design for Maintainability
Space System Examples
Global Positioning System
Global Positioning System II
Russian Space Agency Project Management Systems
Cassini/Huygens
Hubble Space Telescope
Applying MB Approach for 30 Meter Telescope
MSTI Spacecraft
Apollo 1 Disaster
Transportation System Examples
Denver Baggage Handling
FAA Advanced Automation System
FAA NextGen
UAV Prototype - Agile
UK Route Modernisation
Korean Light Transit System
Utilities Examples
Northwest Hydro System
Singapore Water Management
Part 8: Emerging Knowledge
Emerging Topics
Introduction to SE Transformation
Socio-technical Systems
Artificial Intelligence
Verification and Validation of Systems in Which AI is a Key Element
Transitioning Systems Engineering to a Model-based Discipline
Model-Based Systems Engineering Adoption Trends 2009-2018
Digital Engineering
Set-Based Design
System of Systems and Complexity
Emerging Research
Sponsors
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Note to Reviewers
How to Read the SEBoK
Acknowledgements
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About the SEBoK
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Outline
Table of Contents
Part 1: Introduction
Part 2: Systems
Part 3: SE and Management
Part 4: Applications of SE
Part 5: Enabling SE
Part 6: Related Disciplines
Part 7: Examples
Navigation
Knowledge Areas
Topics
Use Cases
Case Studies
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Primary References
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