Service Systems Engineering (glossary)
Jump to navigation
Jump to search
Service Systems Engineering (SSE) is the application of SE principles and concepts in the development, delivery, operation, and life cycle management of service systems. The key focus of SSE is on the transactions between a service provider and service consumers. The consumer can be an individual, an organization, or even an entire enterprise.
Source
None cited.
Discussion
Discussion as to why this is the "consensus" definition for the SEBoK.