Difference between revisions of "Service Science: Progress & Directions"
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This article provides an overview of IBM University Programs, as well as an update on applying service science to holistic service systems. It shows the application of Service Science to systems such as cities, universities, etc. | This article provides an overview of IBM University Programs, as well as an update on applying service science to holistic service systems. It shows the application of Service Science to systems such as cities, universities, etc. | ||
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Revision as of 21:18, 2 June 2019
Spohrer, J.C. 2011. "Service Science: Progress & Directions." Presented at International Joint Conference on Service Science, May 25-27, 2011, Taipei, Taiwan.
Usage
This source is considered a primary reference for the Fundamentals of Services article.
Annotation
This article provides an overview of IBM University Programs, as well as an update on applying service science to holistic service systems. It shows the application of Service Science to systems such as cities, universities, etc.