Difference between revisions of "Service Science (glossary)"
Jump to navigation
Jump to search
m (Text replacement - "<center>'''SEBoK v. 2.8, released 31 May 2023'''</center>" to "<center>'''SEBoK v. 2.9, released 13 November 2023'''</center>") |
m (Text replacement - "SEBoK v. 2.9, released 13 November 2023" to "SEBoK v. 2.9, released 20 November 2023") |
||
| Line 9: | Line 9: | ||
[[Category:Glossary of Terms]] | [[Category:Glossary of Terms]] | ||
| − | <center>'''SEBoK v. 2.9, released | + | <center>'''SEBoK v. 2.9, released 20 November 2023'''</center> |
Revision as of 23:57, 18 November 2023
The application of scientific, engineering, and management competencies that a service-provider organization performs that creates value for the benefit of the client of customer. (Katzan 2008, vii)
Sources
Katzan, H. 2008. Service Science. Bloomington, IN, USA: iUniverse Books.
Discussion
None.